Flow by ServiceNow
Controlled availability began October 1, 2026. General availability in North America and EMEA is expected in Q4 2026.
What it is
A conversational, AI-native IT service desk that runs in chat tools such as Slack and Teams. The company says it can be deployed in about a day with no implementation project. Existing customers on AI-native SKUs can deploy it at no extra procurement cost, billed on consumption.↗ source
Why it matters to the stock. It is ServiceNow's attempt to reach smaller IT teams and to win service desk seats from rival tools. A trader watches the general availability date and early customer counts.
News
ServiceNow launches Flow, an AI service desk that can be running in a day
ServiceNow launched Flow by ServiceNow, a conversational AI service desk that runs in the chat tools employees already use.
Product